Shipping Policy

At Millwala, a part of Vasuparda Mills Pvt. Ltd., we are committed to delivering your products in a timely and efficient manner. Please read our shipping policy to understand how we handle shipping, delivery, and related issues for our B2C customers.

Shipping Locations

We currently offer shipping across [India/your specific regions]. Please note that we do not ship to P.O. Boxes or certain remote areas.
If you are unsure whether we deliver to your location, please contact us at email:sales.millwala@gmail.com or call us at +91-8375925449.

Shipping Charges

Shipping charges are calculated based on the weight, dimensions, and destination of your order. These charges will be displayed at checkout before you finalize your purchase.

Order Processing Time

All orders are processed within 5 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing times may be delayed. We will notify you via email if there is a significant delay in processing your orde

Delivery Time

Estimated delivery times vary based on the destination and shipping method selected. Standard delivery usually takes between 7 to 10 business days.
Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, public holidays, or courier delay

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery on our courier partner’s website.

Delivery Issues

If your package is delayed or you encounter any issues with delivery, please contact our customer service team at Email :sales.millwala@gmail.com or Contact us at +91-8375925449. We will work with the courier service to resolve any problems.
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or losses resulting from incorrect or incomplete addresses.

Damaged or Lost Packages

If your package arrives damaged, please notify us within 24 hours of receipt with photos of the damage. We will arrange a replacement or refund according to our Return Policy.
In the rare event that a package is lost during shipping, we will work with the courier to resolve the issue. If the package is confirmed as lost, we will issue a replacement or refund.

International Shipping

If your package arrives damaged, please notify us within 24 hours of receipt with photos of the damage. We will arrange a replacement or refund according to our Return Policy.
In the rare event that a package is lost during shipping, we will work with the courier to resolve the issue. If the package is confirmed as lost, we will issue a replacement or refund.

Contact Information

If you have any questions or concerns about our shipping policy, please contact us at:

Email:sales.millwala@gmail.com
Phone: +91-8375925449
Address:H.no. 551, Plot no 46,,Kh No. 14/15, gali no. 2 Nathu colony ,Nathu pura, burari Delhi, India