- 8375925449
- sales.millwala@gmail.com
Cancellation & Refund Policy
At Millwala, a part of Vasuparda Mills Pvt. Ltd., we understand that sometimes plans change, and you may need to cancel an order. Please review our cancellation and refund policy below, which is applicable for our B2C customers.
Order Cancellation
- Cancellation Before Shipping: Orders can be canceled within 48 hours of placement, provided that they have not been shipped. To cancel your order, please contact us immediately at our email id:sales.millwala@gmail.com or call us at +91-8375925449
- No Cancellation After Shipping: Once an order has been shipped, it cannot be canceled under any circumstances. In such cases, you may follow our return process outlined in our Return Policy if you wish to return the product.
Refunds for Canceled Orders
- If your order is canceled before shipping, you will receive a full refund of the purchase amount.
- Refunds will be processed within 15 business days and will be credited to your original method of payment.
- Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.
Refunds for Returned Products
- If you return a product in accordance with our Return Policy, we will inspect the product upon receipt and notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 15 business days and will be credited to your original method of payment.
- Shipping charges are non-refundable unless the return is due to our error (e.g., defective or incorrect product).
Contact Information
If you have any questions or need assistance with cancellations or refunds, please contact us at:
- Email: sales.millwala@gmail.com
- Phone: +91-8375925449
- Address:H.no. 551, Plot no 46,,Kh No. 14/15, gali no. 2 Nathu colony ,Nathu pura, burari Delhi, India